Layla / appointment intake
Stay with your client. Let Layla handle the next request.
When you are in the middle of a service, Layla answers in your business's name, captures the requested service and requested time. If you use another booking app, that request goes to you for review; on your Chimewrench calendar, Layla books the appointment directly.
Layla books appointments right on your Chimewrench calendar; if you use another booking app, Layla sends you a request instead.
Requests sent to another booking app stay pending until the owner reviews and confirms the next step. Layla does not present an unconfirmed request as booked.
Layla / incoming call
Example request flow
Captured context
- Requested service
- Hair appointment
- Requested time
- Owner to review
A request, not a guess
The handoff is clear while you stay hands-on.
Layla turns a live call into owner-reviewable context: who is calling, which service they want, and when they would like to come in.
Answers
Layla responds while you are with a client.
Captures
The requested service and requested time are recorded.
Sends
For another booking app, the request moves to the owner for review.
The owner workspace
See the same queues your team works from.
Review booking requests, calls and customers from one place.
Open the owner workspaceChimewrench / salon workspace
Know what needs your attention.
Appears here in the owner workspace.
Appears here in the owner workspace.
Appears here in the owner workspace.
A note from the team
Chimewrench is built in Wilson, North Carolina, because small businesses lose customers when the phone rings while they're busy with someone in the chair. We set up every shop ourselves, and you can reach us directly at chimewrench@gmail.com.
The Chimewrench team
Ready when you are
Keep the conversation moving without stepping away from the chair.
See the salon workflow in a walkthrough, or start a free salon account before you decide what comes next.